I've been following this closely. What a clusterf*ck.
Theme camps, which are the heart of BurningMan, mostly only got 20% to 30% of the tickets their volunteers
needs. Many aren't at critical mass and are canceling out or about to cancel. The organizers say they want to
"make it right with these camps". I'm doubtful.
In my case I'm glad I chose to skip this year and did not even enter the lottery. I hope Wizard & friends were able
to get tickets, doubtful- as also only 20% to 30% of non-theme camp people got their tickets. I'm guessing that many
who got tickets gamed the lottery by having spouses/friends/relatives apply for extra tickets.
Whoever has extra tickets (attendees or scalpers?) is staying quiet and people can't figure out where in the world
all the tickets have gone. I'm guessing scalpers. Some people are suggesting professional ticket sellers like
Ticketmaster be hired to avoid these problems. Ticketmaster just screwed up royally to resale of London 2012 Olympic
Games tickets (big server crash). People in London can't even get tickets.
The STEP program (not even available till Feb 22) to redistribute surplus tickets is looking to me like a joke. They
want to only give you back the face value of the ticket (LESS fees you paid for shipping/tax/processing which
can add up to $25 a ticket) and may even charge you a restocking fee. This is penalizing you for their mistakes.